Privacy Policy

1. Introduction

This Privacy Policy explains how Digital Marketing Consultancy Services ("we", "us", "our"), operated by Manu Katar, collects, uses, stores and protects information when you visit manukatar.com or our blog at blogs.manukatar.com (together, the "Website"), or contact us about our services.

By using the Website, you agree to the practices described in this policy. If you do not agree, please do not use the Website.

2. Information we collect

Information you give us

When you fill in our contact form, or email, call or message us on WhatsApp, we may collect:

• Your name
• Your email address
• Your mobile number
• The service you are interested in
• The contents of your message and anything else you choose to share

Information collected automatically

Like most websites, certain technical information may be recorded when you visit, such as your IP address, browser type, device type, pages viewed, date and time of visit, and the page that referred you. This is usually collected through server logs and, where enabled, analytics tools.

Blog comments

If commenting is enabled on our blog and you leave a comment, WordPress stores your name, email address, IP address and the content of your comment.

3. How we use your information

We use the information we collect to:

• Respond to your enquiries and prepare quotes or proposals;
• Deliver, manage and support the services you engage us for;
• Communicate with you about projects, invoices and support;
• Improve the Website, our content and our services;
• Send you updates or promotional messages about our services, where you have agreed to receive them or where the law permits — you can opt out at any time;
• Meet legal obligations and protect against fraud, abuse and security threats.

4. Third-party services we use

We rely on a small number of trusted third-party services to run the Website. These providers process limited information on our behalf:

• Web3Forms — receives contact-form submissions and forwards them to our email inbox.
• Hostinger — hosts the Website and may keep standard server logs.
• Google Fonts — the fonts on this site are loaded from Google's servers, so Google may receive your IP address and browser details when your browser requests them.
• WhatsApp (Meta) — if you click our WhatsApp button, you leave the Website and WhatsApp's own privacy policy applies to that conversation.
• Analytics tools — we may use tools such as Google Analytics to understand, in aggregate, how visitors use the Website.
• WordPress and SEO plugins — our blog runs on WordPress.

These services have their own privacy policies, and we do not control how they handle information.

5. Cookies

Cookies are small text files stored on your device. We and the third-party services we use may use cookies and similar technologies to keep the Website working, remember preferences, and understand how the Website is used.

Most browsers let you block or delete cookies through their settings. Blocking some cookies may affect how parts of the Website work.

6. Sharing your information

We do not sell or rent your personal information. We may share it only:

• With service providers who help us operate the Website and deliver our services (see section 4), under appropriate confidentiality obligations;
• With professional advisers, such as accountants or lawyers, where needed;
• When required by law, court order or a valid request from a public authority;
• In connection with a sale, merger or transfer of our business, in which case we will ask the receiving party to honor this policy.

7. How long we keep your information

We keep personal information only for as long as needed for the purposes described in this policy — including responding to your enquiry, delivering services, and meeting legal, accounting and dispute-resolution requirements. After that, we delete or anonymize it where reasonably possible.

8. Client data and advertising accounts

If you become a client, we may be given access to your ad accounts, social media pages, analytics, website, or customer and subscriber lists so we can deliver the agreed services. In those cases:

• We act on your instructions and use this information only to deliver the services you have engaged us for;
• You remain the owner of your accounts and data;
• You are responsible for having the right to share your customers' information with us, and for holding any consent needed to contact them (for example, by email or WhatsApp);
• We recommend granting access through each platform's own permission tools (such as partner or role-based access) instead of sharing passwords. Any credentials shared with us are kept confidential and used only for your project.

9. Data security

We use reasonable technical and organizational measures to protect your information, including HTTPS encryption on the Website and restricted access to the systems where enquiries are received. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your rights and choices

Subject to applicable law — including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 — you may ask us to:

• Tell you what personal information we hold about you;
• Correct or update inaccurate information;
• Delete your information, where we are not required to keep it;
• Withdraw your consent to our processing of your information; or
• Stop sending you marketing messages.

To make a request, email us at info@manukatar.com. We may need to verify your identity before acting on it, and we will respond within a reasonable time.

11. Children's privacy

The Website and our services are intended for businesses and adults. They are not directed at anyone under 18, and we do not knowingly collect personal information from children. If you believe a child has shared information with us, contact us and we will delete it.

12. Links to other websites

The Website may link to third-party websites. We are not responsible for their content or privacy practices, and we encourage you to read their policies.

13. Transfers outside India

Some of the services we use (such as Google or Web3Forms) may store or process information on servers located outside India. By using the Website, you understand that your information may be transferred to and processed in those locations.

14. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. Your continued use of the Website after a change means you accept the updated policy.

15. Contact us

For questions about this Privacy Policy or how your information is handled, please reach out using the details below. You may also want to read our Terms & Conditions and Disclaimer.